PRIVACY POLICY
Privacy Policy
At AVELLA, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
Information We Collect
When you use our website, we may collect the following information:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Website usage data and cookies
Payment details are processed securely through trusted payment providers. We do not store full card details on our servers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and confirmations
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send marketing emails if you have subscribed to receive them
You can unsubscribe from marketing communications at any time.
Sharing Your Information
We do not sell or rent your personal information to third parties.
Your information may be shared with trusted third-party services only where necessary, including:
- Payment providers
- Delivery couriers
- Website and hosting services
- Fraud prevention services
These providers only receive the information required to perform their services.
Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic, and personalise content.
You can choose to disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We take appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us through our contact page.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact page.