Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

UK Shipping

• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days

Shipping rates are calculated at checkout.

International Shipping We ship to the EU and internationally. Delivery times vary by destination and are typically 7–14 business days. Please note that customs duties and import taxes may apply and are the responsibility of the customer.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Delayed Orders If your order has not arrived within the expected timeframe, please contact us at [your email address] and we will investigate with the courier.

Incorrect Address Please ensure your delivery address is correct at checkout. AVELLA is not responsible for orders delivered to an incorrect address provided by the customer.